Kate Bucciarelli - London Concierge Co.

Tell us about yourself. 

My name is Kate Bucciarelli and I own and operate London Concierge Co. I was born and raised in London, Ontario and am happy to call London home! I attended Western University where I studied Psychology and Business. During my time at Western, I ran a summer company called Backyard Swim School. When starting this company I was fortunate enough to have the backing and support of the London Small Business Centre. It was through the SBC that I was part of the Summer Company program and ultimately successful in receiving a grant to assist with building my business. After graduation, I landed a job at 3M but after three years working in the corporate world I decided it was time to get back to my passion--running my own business; London Concierge Co. was born.

Tell us about your business

London Concierge Co. provides lifestyle management services to professionals and businesses here in London, Ontario. It is our goal to execute on our tagline: ‘live the life you imagined, we’ll take care of the rest’ by helping our customers keep their free time free. From errands to personal assistant services, we offer many solutions to enhance our customer’s lives. Most of our services fall into three categories: Personal Services, the Kid Concierge and Corporate Services. However, in the first year of business we have provided a wide range of services to meet almost any need. Some of the services we commonly provide include personal shopping, gift buying, wrapping & delivery, child pickup/drop off, event planning, home monitoring, declutter & organization services, and travel arrangements.

What led you to start this business?

I had been thinking about starting my own company for many years. Running my own business was something that I always hoped I would make into a career, but I was unsure of the industry I wanted to target. After successfully running my summer company for six years, I recognized how much I loved working and connecting with people.  As a result of my time in the corporate world I had a better appreciation for the time struggle that many working individuals and families are faced with. Although this working schedule is typical for many, it did not leave much excess time for enjoying life.  As the pace of our world is seemingly increasing by the day, I encourage each and every person to spend time each day with the people they love and to take part in activities they love to do. Life is so precious and finite; explained beautifully by this quote “Never get so busy making a living that you forget to make a life”.  

Was there something that drew (or pushed) you into being an entrepreneur?

Business was always a hot topic in my household growing up. As my father ran his own businesses, he was an excellent model for myself and my siblings. Following in his footsteps my brother pursued his passion and keen interest in birds creating Predator Bird Services at a very young age. I am very fortunate to have the support and knowledge of my whole family in starting this business and I attribute much of the success I have seen in my first year to them.

As a busy entrepreneur, what do you like to do when you take a break?

As many of the readers of this newsletter can relate to, it’s not always easy to break away from your role in your business. It can be challenging to find the time for yourself to take a break. When I do find the time I love spending time with my family, friends, and my fiancé Adam. It is truly a passion of mine to see the world, I love to travel. Our most recent vacation time has been spent touring Asia in December and Iceland in February.

What advice would you give to someone starting a small business today?

Well they say hindsight is 20/20. Leaving my corporate job was one of the hardest and scariest decisions in my career life to date. It took a lot of courage, preparation, planning and encouragement to step out and make a change for myself. Although some people thrive on change, it’s not always easy to see that life does go on if your path unfolds as planned or not. Although this may sounds cliché, the best advice I could give to someone wanting to start a small business is to follow your dreams. There are always going to be people that do not like your idea, or your plan, or your timeline but sometimes it takes stepping out to advance your life. From someone that has taken the leap of faith and is still smiling one year later- Jump!

Learn more about London Concierge Co. by visiting www.londonconciergeco.com

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